• Check Retention Guidelines: Mobile Deposit users should retain the original paper items for a period of thirty (30) calendar days after they have been posted to the account (“Retention Period”). This provides sufficient time for research in case there is an issue with the image quality or if the original item is required for any other reason. During this time, the paper items should be stored in a secure place. After the retention period, the original paper items should be destroyed to ensure they are not accidentally deposited again (refer to the Check Destruction Guidelines, below).
  • Check Destruction Guidelines: Mobile Deposit users are required to securely and irretrievably destroy the original paper items, after the retention period. A cross-cut or diamond shredder will assist in complete destruction of the check information. Do not leave deposited items lying around and do not put deposited items in trash or recycling containers unless they have been shredded first.