Report a Lost / Stolen Card
If your credit or debit card has been lost or stolen, it is important that you report the missing card immediately to help ensure potential losses will be kept to a minimum. Assistance is only a phone call away.
Lost/Stolen Debit Card?
During business hours: Contact your local Ixonia Bank branch as soon as possible or call the Customer Solutions Department at 920-262-6952 or 262-567-5295.
After hours: For missing Ixonia Bank Debit/ATM cards, please call Fiserv directly at 800-472-3272.
You can also take control of your Ixonia Bank Debit Card using the CardValet® app. This allows you to turn on/off or manage your debit card usage right from your smartphone or tablet, at home or on the go!
Lost/Stolen Credit Card?
Ixonia Bank Consumer Credit Cards: Please call Elan directly at 800-558-3424.
Ixonia Bank Business Credit Cards: Please call Elan directly at 800-552-8855.