If your credit or debit card has been lost or stolen, it is important that you report the missing card immediately to help ensure potential losses will be kept to a minimum. Assistance is only a phone call away.
Lost/Stolen Debit Card?
During business hours: Contact your local Ixonia Bank branch as soon as possible or call the Customer Solutions Department at 920-262-6952 or 262-567-5295.
After hours: For missing Ixonia Bank Debit/ATM cards, please call Fiserv directly at 800-472-3272.
You can also take control of your Ixonia Bank Debit Card using the CardValet® app. This allows you to turn on/off or manage your debit card usage right from your smartphone or tablet, at home or on the go!
Lost/Stolen Credit Card?
Ixonia Bank Consumer Credit Cards: Please call Elan directly at 800-558-3424.
Ixonia Bank Business Credit Cards: Please call Elan directly at 800-552-8855.