Founder of Backbone Institute, LLC
Ixonia Bank Director

Susan A. Marshall is an author, speaker, and Founder of Backbone Institute, LLC, a private practice dedicated to improving competence, confidence and effective risk-taking. She has been assisting leaders in public and private sector industry, non-profit agencies, and public education for nearly 30 years. In recognition of her work in the local business community, she was recently recognized as a recipient of the 2019 Don Richards Leadership Award through the Waukesha County Business Alliance.

Her corporate and consulting experience includes work with Fortune 100 companies including GM, Apple, Archer Daniels Midland and Best Buy as well as a wide variety of private enterprises and non-profits such as New York City Leadership Academy and Boys & Girls Clubs of America. She led a turnaround of a failing marketing division in the mid-90s and has shared many of the lessons learned in that endeavor with her clients.