Ixonia Bank Social Media Guidelines

Welcome to Ixonia Bank’s Social Media community. Please remember that this is a moderated community and all content may be reviewed by us. We encourage your participation, but also want to help keep you safe and keep our conversation on track.  Ixonia Bank’s Social Media pages are intended for customers and fans to discuss Ixonia Bank’s products, promotions, and community events.

Please keep the following in mind:

NEVER share personal or account information online. Ixonia Bank will never contact you on any social outlet to request this information.  We will remove all comments that include personal or account information.

We recommend that you be familiar with Facebook’s and LinkedIn’s privacy and security policies. You should also make sure you understand how your information can be displayed and used throughout the site, as well as other third-party sites that may be linked to by Facebook or LinkedIn.  See Ixonia Bank’s Social Media Privacy Policy section below.


Content posted for the purpose of driving traffic to a website for personal or monetary gain is not appropriate and will be deleted.


We welcome constructive feedback on how we can better serve our customers. While we encourage open conversation, we reserve the right to delete wall posts and comments at our discretion. Obscene, offensive, profane, harassing, or defamatory content will be removed. We reserve the right to correct false or misleading information.


Due to federal law, we cannot accept comments or other information from or about individuals under the age of 13.


Ixonia Bank does not endorse any comments made by its employees, unless they are authorized representatives of the Bank. All unofficial statements and viewpoints are strictly those of the commenter alone. Ixonia Bank is not responsible for and does not endorse content or advertisements posted by Facebook or third-party sites or applications that may appear on this page.

Ixonia Bank Social Media Terms of Use:

To better understand the terms and conditions of the Ixonia Bank’s Facebook and LinkedIn pages, see the complete Terms of Use in section below.

Ixonia Bank Social Media Privacy Policy

Ixonia Bank wants you to be familiar with how we collect, use and disclose your personal information. This policy describes how we used the information we collect from you through our Facebook and LinkedIn pages. We are not responsible for third parties’ use of your data or personal information that you disclose to Facebook/LinkedIn or to other third parties through the Ixonia Bank Facebook/LinkedIn page.

This policy only governs the way we use information collected or gathered on our Facebook/LinkedIn page. Ixonia Bank’s general privacy policy and federal law govern use of information collected on our website and through regular banking activities. This policy does not apply to the extent it conflicts with our generally privacy policy or with federal law.

By accessing or using the Facebook/LinkedIn page, you agree to the terms and conditions of this policy. We reserve the right to make changes to this policy without notice. Any changes to this policy will be effective once the revised policy is posted either in its entirety or by hyperlink to the Facebook/LinkedIn page.

This Facebook/LinkedIn page is not for the use of children under thirteen. If you are under 13, we ask that you do not access the page.

Personal Information:

In order to participate in contests, sweepstakes, or events, you may be required to submit some personal information.  This could be your phone number, picture, postal address or email address. The posting of this information must be voluntarily provided by you.  We will NEVER ask you post any account information online, and we will NEVER sell your information to third parties. You should NEVER post or direct message your account information, driver’s license number, or social security number on Facebook/LinkedIn or on our Facebook/LinkedIn page.

We may use the personal information that you provide in the following ways:

Ixonia Bank may use the personal information you voluntarily provide to fulfill the purpose for which it was provided (i.e. to award a prize through a contest or promotion). When personal information is used this way, you should carefully review all the rules associated with each of contest or promotion.

Non-personal information:

When you visit and interact with the Facebook/LinkedIn page, Ixonia Bank may collect information from you such as server log files, environmental variables, cookies, pixel tags, and other similar technologies.

We may use non-personal information in the following ways:

Because this information does not personally identify you, we may use this information for any purpose. We may combine non-personal information with personal information (such as combining your name with your geographic location). If we do combine this information, it will be treated as personal information as long as it is combined.

How is personal information disclosed?:

Contest/Promotions: We reserve the right to share any personal information you provide voluntarily in connect with contests/promotions with third party sponsors of such promotions.

Posts to the Facebook/LinkedIn page: Any information you post to Facebook/LinkedIn becomes public information. This information may be available to visitors of the Facebook/LinkedIn page and the general public. We encourage you to use discretion when deciding to post on the Facebook/LinkedIn page.

Compliance, Emergencies, Law Enforcement:

We reserve the right to disclose any personal information about you for the following reasons: under all applicable law; to comply with the legal process; to respond to governmental requests; to enforce our Social Media Guidelines and Terms of Use; to protect the rights, privacy, safety, and property of Ixonia Bank.

Third-Party Sites and Content:

The Ixonia Bank Facebook page may contain links to third-party websites or pages. These sites are not endorsed by Ixonia Bank, nor are they under our control. We are not responsible for the privacy practices or contents of such sites. Ixonia Bank is not responsible for and does not endorse comments, advertising, or other content provided by third parties on Ixonia Bank’s Facebook/LinkedIn page.

Contact Us:

If you have any questions regarding this policy, please contact us by email at marketing@ixoniabank.com. Please note that you should not include any account information or other sensitive information in email correspondence.

Ixonia Bank Facebook Terms of Use

Ixonia Bank appreciates your interest in our Social Media pages. By accessing these Pages, you agree to comply with these terms and conditions, in addition to Facebook’s Statement of Rights and Responsibilities and LinkedIn’s User Agreement.

We may change the Terms of Use periodically by posting revised Terms of Use at this URL. Note that Ixonia Bank is unaffiliated with Facebook/LinkedIn and has no control over Facebook’s/LinkedIn’s terms, conditions, or policies. We are not responsible for Facebook’s/LinkedIn’s acts or omissions.

The Ixonia Bank Facebook/LinkedIn page is not for the use of children under the age of 13. By using this Page, you affirm that you are over the age of 13.

Materials on the Page:

Information and materials on this page do not necessarily reflect the opinions, and views of Ixonia Bank. Ixonia Bank is not liable or responsible for any materials posted to the page by third parties. Content posted to the page by third parties may not be reliable and you should use discretion when viewing posts.

Your Posts to the Page:

This Facebook/LinkedIn page is about you and the communities you all belong to.  We encourage you to interact and post comments.  However, please keep in mind that this Page is a public forum and that any information you post to the Page will be publically available. NEVER post any personal or account information. If you choose to post to the Page, you give Ixonia Bank and its designee’s permission to use the information and materials you post. This permission ends when you delete your Facebook account, unless such information has been shared with others and they have not deleted it. If you choose to post to the Page, your posts are expected to be courteous, and you will not post any crude, defamatory, profane, threatening, fraudulent, or false materials.

Monitoring, Deleting, Blocking:

Ixonia Bank reserves the right to monitor content and delete any materials at our own discretion. Any content that is inappropriate will be deleted. We also reserve the right to block users who have posted unsuitable materials.