I was at the merchant, and my transaction was declined. Why?
When a transaction is declined due to a control that was setup in the app, a push notification is sent. You can view the card control(s) that cause the decline by going to Transaction History. Tap the declined transaction and the control(s) that were evoked during the authorization will be listed near the bottom.
Please note: The transaction could also be declined because of external factors like insufficient funds or fraud monitoring – the Card Management tool will not display these external factors.
